Frequently asked questions

Dogs are permitted in the venue

No

Yes, accessible toilets are located in the main bar area.

Access is available to the main bar area. As the venue is a Grade II listed building, some areas are not accessible due to the building’s age, and unfortunately the rest of the venue is not wheelchair accessible.

Please let our team know as soon as possible if your guest numbers change, and we’ll do our best to accommodate, this may incur additional charges

We accept valid photo ID such as a passport, physical UK driving licence, or a PASS-approved ID card.

Yes, we operate a Challenge 21 policy, so please bring valid ID if you’re lucky enough to look under 21.

Yes, drinks can be paid for individually or put on a tab for your event.

To make a booking or enquiry, simply fill in our group booking or private event enquiry form. For breakfast, lunch and dinner bookings for smaller groups up to ten, you can book instantly using the "Book a Table" button at the top right of the website, or use our table booking enquiry form.

Yes, you’re very welcome to visit the venue before booking. Our Sales team will be happy to show you around and answer any questions you may have. Private events

Our usual closing time is 11pm, but if you’d like your event to run later, this can often be arranged in advance for an additional cost, subject to licensing.

There are no hidden fees. However, additional costs may apply if you require security or extra staff, and a discretionary service charge may be added to your bill.

If you cancel between four and eight weeks before your event, 75% of the minimum spend will be refunded and 25% retained by the venue. Cancellations made less than four weeks before the event are non-refundable.

A 25% non‑refundable deposit of the minimum spend is required, with the remaining balance due no later than four weeks before the event. For groups of 10 or less, no deposit is required.

Yes, the minimum spend varies depending on factors such as guest numbers and the day of the week. Friday evenings and weekends don’t have a minimum spend, but room hire applies. For more details, please contact our Sales team. Private events

Standard access is from 8am until close (usually 11pm). Daytime events typically run from 8/9am to 4/4:30pm, and evening events usually start at 4pm. Setup and breakdown time is included, and earlier access can be arranged on request.

Yes, pricing changes depending on the day. Weekdays are typically more expensive but we'll always provide clear pricing once you submit an enquiry.

Our regular trading hours are till 11pm. For special events, later closing times can be arranged at an additional cost.

Yes, walk-ins are welcome, but we recommend booking in advance during busy periods.

Yes, we welcome group bookings. For groups of 11 or more, simply fill in the "Group Bookings & Event Enquiries" form and a member of our Sales team will get back to you shortly to assist with your booking. Group bookings

Yes, please speak to our team. Installations require public liability insurance. Private events

Yes, the venue is well suited for product launches and brand activations. Our team will work with you to help plan and deliver a successful event. Private events

Yes, we can host networking events and conferences. Our team will be happy to help you plan and deliver your event. Private events

Fox Excel is suitable for a wide range of events, from large corporate hires, networking events, and post-exhibition drinks to birthdays, weddings, and wakes. Whether it’s a personal celebration or a professional milestone, we’re here to help you host it. Private hire

No, we don’t have dedicated technical support on-site, but our operations team is trained to assist with simple setup.

Yes, public Wi-Fi is available for guests, along with a separate dedicated network for clients.

Yes, you're welcome to bring your own screen. Please ensure you provide a valid PAT certificate and Public Liability Insurance.

There is no projector, but screens are available in multiple areas. Supported formats include movie files or JPEGs.

Yes, the venue has a full sound system and two wireless microphones.

Yes, children are welcome in the restaurant and on the terrace. For private events, please speak to our team for more details. Private events

Some events are family-friendly, while others are adults-only. Please check the event details before booking.

Yes, drinks can be paid for individually or put on a tab for your event.

Yes, our menus can be tailored to suit your needs. Our team will work with you to understand your requirements, and some items can be specially ordered if needed. All food is clearly labelled for your convenience.

We offer a wide range of menus to suit different events, including set menus (2 or 3 courses), tour group menus (with complimentary guide meal), breakfast meeting options, premium menus, fork or bowl menus, platters and pizzas, finger buffets or canapés, and sandwich selections. We also provide pre-order drink options, including beer or cider buckets, wine, and soft drinks. Menus are available on request, and we're always happy to customise options to suit your needs, just speak to our team.

We offer a range of serving options, including finger food, bowl food, three-course dining, à la carte, pizzas, and sharing platters. Service styles include restaurant dining, canapés, and self-service buffet.

There are no set drink packages, but a drinks pre‑order menu is available. Various menu options will be sent in advance of the event.

Yes, menus can be customised to suit your needs. Our team will discuss your requirements with you, and some items may need to be specially ordered. All food is clearly labelled.

Yes, we offer vegetarian, vegan and gluten-free options. Please let us know your requirements when booking.

Yes, you can bring your own cake, but you will need to sign a food waiver. There is no charge for plating it.

No, there isn’t a designated drop-off point, but you can drop off at the front doors. Getting here

We're right next to Excel London and just five minutes from Canary Wharf on the Elizabeth Line, with Custom House DLR/Elizabeth Line station a 3-minute walk away. There's no on-site parking, but there are several car parks nearby. Full details on getting here by car, DLR, or bus. Getting here

It's about a 3-minute walk. Exit near the main (western) entrance by the glass pyramid, head down the stairs on your right, cross the road, and Fox Excel is straight ahead. Full step-by-step directions, including the route from Custom House Station, are on our Getting Here page.

We’re just a short 3 minute walk from Excel London, making us a great spot before or after events and exhibitions. Getting here

Yes, there's always space for dancing, and entertainment such as a DJ or band can be arranged at an additional cost.

Yes, we offer set menus (2 or 3 courses) suitable for wedding parties. Speak to our team about options.

Yes. The Snug and Mezzanine offer a dedicated but semi-private area, or the Basement Bar can be booked for full privacy.

Yes, we offer a range of catering options, including finger buffets, sandwiches, and sharing platters. Our team can help put together a suitable menu.

Yes, there's always space for dancing, though please note there's no dedicated dance floor in the Basement Bar.

Yes, we have a sound system and two wireless microphones, and a stage can be arranged on request.

Yes, for groups of 11 or more, fill in our Group Bookings & Event Enquiries form and our Sales team will help arrange it.

Yes, walk-ins are welcome, but we'd recommend booking ahead during busy periods, especially around graduation season.

Yes, you can bring your own cake, but you'll need to sign a food waiver. There's no charge for plating it.

Yes, we have a full sound system and two wireless microphones available.

Yes, balloons and decorations are welcome. Please note confetti isn't permitted.

Yes, there's space for photography and videography throughout the venue.

No. You can book a table directly for up to ten guests, or fill in our Group Bookings & Event Enquiries form for parties of 11 or more.

Yes, our Basement Bar is available for private hire and includes a sound system, microphone, bar, TV, and pre-ordered food and drink.

Yes, balloons and decorations are welcome. Please note confetti isn't permitted.

Yes, we're open from 8am on weekdays and 11am on weekends, so daytime baby showers are easy to arrange. Get in touch to check availability.

Yes, balloons and decorations are welcome. Please note confetti isn't permitted.

No

No, there isn’t a designated drop-off point, but you can drop off at the front doors. Getting here

Yes, please speak to our team for more information. Private events

Yes

Yes, please speak to our team. Installations require public liability insurance. Private events

Please let our team know as soon as possible if your guest numbers change, and we’ll do our best to accommodate, this may incur additional charges

Yes, you can connect your phone, laptop, and some sound equipment to our sound system for full venue hire and Basement Bar hire. Please speak to our team for more information and to discuss your setup. Private events

Yes, we can host Christmas parties of all sizes, from small group celebrations to large corporate venue hire. Christmas at Fox Excel

Fox Excel is suitable for a wide range of events, from large corporate hires, networking events, and post-exhibition drinks to birthdays, weddings, and wakes. Whether it’s a personal celebration or a professional milestone, we’re here to help you host it. Private hire

Yes, you’re very welcome to visit the venue before booking. Our Sales team will be happy to show you around and answer any questions you may have. Private events

Yes, decibel levels must stay within approved limits. All our sound systems are run through a limiter.

Yes, there is always space for dancing.

Yes, you’re welcome to bring your own equipment. Please ensure you provide a valid PAT certificate and Public Liability Insurance.

Yes, entertainment can be provided at an additional cost.

Our usual closing time is 11pm, but if you’d like your event to run later, this can often be arranged in advance for an additional cost, subject to licensing.

Yes, you’re welcome to bring balloons and inflatables. Please note that confetti is not permitted.

Yes, our Sales team will be your main point of contact in the lead-up to your event. On the day, your event will be looked after by our Operations team.

Yes, staff are included with your booking. In the Warehouse, our team will be available at the main bar. For the Mezzanine and Snug, guests can order directly at the bar, or you can arrange additional staff in advance for an extra cost. Please note, security is not included and is charged separately.

No, we don’t have dedicated technical support on-site, but our operations team is trained to assist with simple setup.

Yes, public Wi-Fi is available for guests, along with a separate dedicated network for clients.

Yes, you're welcome to bring your own screen. Please ensure you provide a valid PAT certificate and Public Liability Insurance.

There is no projector, but screens are available in multiple areas. Supported formats include movie files or JPEGs.

Yes, the venue has a full sound system and two wireless microphones.

Private spaces are fully exclusive to your event, with no public access, for example, the Basement Bar. Semi-private spaces, such as the Snug and Mezzanine, offer a dedicated area for your group but are located within the main venue, so there may be other guests nearby without full separation. Venue spaces

A stage can be arranged for your event. Please speak to our team for more information and to discuss your requirements. Please note, there is no dance floor in the basement. Private events

Yes, all tables and chairs are included, along with black linens. Both high and low tables are available.

We can accommodate a range of event layouts, including banquet, theatre, boardroom, and standing receptions. Please speak to our team to find the best option for your event. Private events

There are no hidden fees. However, additional costs may apply if you require security or extra staff, and a discretionary service charge may be added to your bill.

If you cancel between four and eight weeks before your event, 75% of the minimum spend will be refunded and 25% retained by the venue. Cancellations made less than four weeks before the event are non-refundable.

A 25% non‑refundable deposit of the minimum spend is required, with the remaining balance due no later than four weeks before the event. For groups of 10 or less, no deposit is required.

Yes, the minimum spend varies depending on factors such as guest numbers and the day of the week. Friday evenings and weekends don’t have a minimum spend, but room hire applies. For more details, please contact our Sales team. Private events

Standard access is from 8am until close (usually 11pm). Daytime events typically run from 8/9am to 4/4:30pm, and evening events usually start at 4pm. Setup and breakdown time is included, and earlier access can be arranged on request.

Yes, pricing changes depending on the day. Weekdays are typically more expensive but we'll always provide clear pricing once you submit an enquiry.

The hire fee includes access to the booked space and its facilities. For example, the Basement Bar includes a sound system, microphone, bar, TV, pre‑ordered food and drink, and the option for a bar tab or open bar. Pricing varies based on the day of the week, the space booked, how busy the venue is, your budget, and what’s happening at Excel London. Venue spaces

Fox Excel full venue hire can host up to 1000 people. Area capacity: Warehouse Bar 900 standing, 300 seated, The Restaurant 150 standing, 100 seated, Half Restaurant 50-70 standing, 30-50 seated, The Snug 50 standing, 32 seated, Basement Bar 100 standing, 70 seated, The Mez 45 standing, 20 seated, Roped-off Bar 1 40 standing, Roped-off Bar 2 60 standing. Venue spaces

Yes, we offer private and semi-private spaces for celebrations, corporate events and special occasions. Get in touch to discuss availability and options.

Yes, we welcome group bookings. For groups of 11 or more, simply fill in the "Group Bookings & Event Enquiries" form and a member of our Sales team will get back to you shortly to assist with your booking. Group bookings

Yes, you can connect your phone, laptop, and some sound equipment to our sound system for full venue hire and Basement Bar hire. Please speak to our team for more information and to discuss your setup. Private events

Yes, decibel levels must stay within approved limits. All our sound systems are run through a limiter.

Yes, there is always space for dancing.

Yes, entertainment can be provided at an additional cost.

A stage can be arranged for your event. Please speak to our team for more information and to discuss your requirements. Please note, there is no dance floor in the basement. Private events

Some events require tickets, while others are free to attend. Check the event listing or contact us for details.

Yes, we can host Christmas parties of all sizes, from small group celebrations to large corporate venue hire. Christmas at Fox Excel

Fox Excel is suitable for a wide range of events, from large corporate hires, networking events, and post-exhibition drinks to birthdays, weddings, and wakes. Whether it’s a personal celebration or a professional milestone, we’re here to help you host it. Private hire

Some events are family-friendly, while others are adults-only. Please check the event details before booking.

Some events require tickets, while others are free to attend. Check the event listing or contact us for details.